No Service

I was given a gift voucher for R500 that was bought at the customer care counter in the mall. This voucher can be spent in any store. I went to Ackerman’s for my first purchase. The cashier swiped the card over 20 time was declined each time. I asked the cashier to call the customer care counter to check the card. She said that she could not and that I should go to the CC counter and query. I did not know where the CC counter was cashier gave me directions. I did tell her that she should have a contact number at hand for such an incident instead for sending a pensioner to walk so far. The lady at the CC counter said the card was fine and that I must tell the casher to use EFT or Master card. I asked the CC counter for a ph. number in case of another incident. Back at anchorman’s the cashier swiped the card again, was declined again. By now I was so tiered and annoyed. I ask casher to call the CC counter, she would not. So I called on my cell and gave the phone to casher they spoke and the swipe was approved. Not a good experience at all.