1 reviews | Active since Feb 2017

22 Feb 2017, 21:07

No seats for trying on shoes

<p>I am completely confused as to why there is absolutely nowhere to sit at your Clearwater branch on order to try shoes on. Do you know how difficult it is to try this while sitting on the floor with a baby???????</p>

0
Replies (2)
Ackermans
Ackermans's reply23 Feb 2017, 08:35
Official

Good day Carlie,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply01 Mar 2017, 12:39
Official

Good day Carlie,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service