No return policy very BAD

This Morning sunday 16 November 2025 my wife went to ackermans to buy me a tablet at president square so when i got it i saw its too slow and cant use the apps i needed it for then i decided to take it back and spoke to the manager Chenell and they refuse to refund me i literally had it for 3 hours so you dont have any refund policy you buy it you keep it it would have been a different story if i had it like a week but i literally had it 3 hours and you refuse i will never buy anything at ackermans they are the worse to not have a return police you just lost a loyal costumer good day