CM
Carey M

1 reviews | Active since Apr 2014

04 Sept 2016, 18:32

No Response

<p>Logged a complaint regarding opening an account. Was asked to verify personal details. Once i did that, i havent heard back from them. Clearly they dont need my money.</p>

0
Replies (2)
Ackermans
Ackermans's reply05 Sept 2016, 08:52
Official

Good day Carey,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply07 Sept 2016, 08:37
Official

Good day Carey,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service