NO RESPECT FOR CUSTOMERS AT ALL
I went to this store yesterday and I have experienced the worst service ever by this till operator Dikeledi , very impatient who does not just talk back to customers but with bad attitude and lack of respect . I told her before I bought the clothes that I would like her to make two transactions as I will be buying some clothes the others I will put on layby , the first transaction went well and when she had to make the second transaction she tells me if I knew what I was doing and if she knew I was going to do the layby she would have not assistance . I ask her nicely what is required of me , she then tells me if I wanted or knew what I was doing I would have given her the id , how is she supposed to smell . The manager who came by tried to speak to her but there she was rolling her eyes and justifying her actions , I was and still disgusted by this type of service .
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
