NO REFUND ON EXCHANGE ITEMS

<p>I went to the Ackerman's branch (West Street, Durban, Near 320 West Street Buildings) to get a refund on 3 x items I had purchased the Friday, 28 July 2017.</p> <p> </p> <p>I produced the till slip for the items I needed exchanges, I was then informed that no refunds are done on exchange items, due to "*****," issue your stores have experienced in the past.</p> <p>No where does this state in store, or on the back of the till slip that no refunds are done on exchange items.</p> <p> </p> <p>When I made the original exchange, the lady at the till took that till slip, and issued me a new one, reflecting the items I had exchanged. This is the till slip I produced.</p> <p>The reason for the original exchange was the size of shoe was incorrect, and therefore I got one size bigger, even this size was ill fittings. (These items where for my 2 year old Son.)</p> <p>My Son wears a size 5 at your competitors stores, but at Ackerman's the size 6 and 7 doesn't fit, which would mean I should get a size 8?!</p> <p> </p> <p>I will be closing my Ackeman's account, and encourage my family and friends to do the same.</p> <p> </p> <p> </p>