1 reviews | Active since Jul 2016
No Phone
<p>on the 24/04/2016 i bought a MTN Steppa lite 2 phone at Ackermans Maponya mall, hardly 3 weeks with the phone it started freezing and every time it did that and you take the battery out and switch it on it got stuck on the powered ny android screen until on the 28/05/2016 i took it back, on the 23/06/2016 i got a call to come get it, i went to get it 2 days later brand new phone started freezing again on the 05/07/2016 phone again stuck on powered by android till today still no phone. I havent enjoyed the phone i bought, not even a single month. I would like to have my R 599 back so i can buy myself a phone that will last me atleast 12 months. Please MTN, this phone i didnt buy it on credit. the least you can do is refund me...</p>
Good day Hlonie,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Hlonie,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
my number is ********** or email **********
my number is ********** or email **********
Good day Hlonie,
Kindly respond to our email in order for us to assist you.
Kind Regards,
Ackermans Customer Service
Best regards,
Good day Hlonie,
Kindly respond to our email in order for us to assist you.
Kind Regards,
Ackermans Customer Service
Best regards,
Good dat Hlonie,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good dat Hlonie,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
