MH
Melony H

1 reviews | Active since Nov 2013

16 Mar 2016, 17:56

No means no

One of their staff members, a young black guy at Cleary Ackermans took down my details to 'see if I qualify for added benefits'. He brought me a document to sign stating that I AGREE to insurance. I said I am not signing anything since I did not agree to the insurance policy. <br> Following that a call centre agent phoned me and I told that person I AM NOT INTERESTED. Listen to the recordings if in fact they do exist. I Said No!!! I am done dealing with ********** businesses and I will be closing my account.

0
Replies (1)
Ackermans
Ackermans's reply17 Mar 2016, 08:14
Official
Hello Melony78,

We sincerely apologise for the service failure you have experienced.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,
Ackermans Customer Service

Best regards,