LG
Louise G

1 reviews | Active since Oct 2017

18 Oct 2017, 11:56

NO FEED BACK FROM CUSTOMERS SERVICE

I Contacted Ackermans headoffice 3 weeks and again 2 days ago. I requested them to find me a ladies pair of shoes at any of there branches and have it transferred to the branch close to me. I am still awaiting feedback from them. Regards Louise ********** 704

0
Replies (5)
Ackermans
Ackermans's reply18 Oct 2017, 11:59
Official

Good day Louise,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

LG
Louise G's update18 Oct 2017, 12:09
Reviewer Update
Please call me on ********** 704
LG
Louise G's update18 Oct 2017, 12:10
Reviewer Update
My ref no: 493746 please follow up and call me back
LG
Louise G's update20 Oct 2017, 13:48
Reviewer Update
ITS AGAIN 2 X DAYS LATER AND I STILL HAVE NO FEEDBACK. SERVICE IS DEFINETLY RIDICULOUS AND UNACCEPTABLE LOUISE ********** 704
Ackermans
Ackermans's reply23 Oct 2017, 15:20
Official

Good day Louise,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service