MJ
Moitsadi J

1 reviews | Active since Mar 2019

09 Mar 2019, 23:13

No customer service from the Manager

The manager at the Ackermans in Bellville has no customer services whatsoever shame! I've never seen a manager that shouts a customer infront of other customers, whats even worse she followed me outside the shop shouting at me. I mean was it wrong of me asking why the back tills were close but its month end? I for one will never EVER go that store again.

Please do something.

0
Replies (2)
Ackermans
Ackermans's reply11 Mar 2019, 09:41
Official
Good day Moitsadi,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply14 Mar 2019, 09:15
Official
Good day Moitsadi, 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
Kind regards, Ackermans Customer Service