No customer service and broken phones
<p>Super disgusted with the most horrible customer service of this brand. Bought a brand new phone from you problems from the start. Phone wont charge problems with the screen and what does store say "sorry mam i cant help you, if you don't like my service call my head office". Only to find out another 4 people working with me has the same problem, same store, same bad service. On brand new phones less tan 2 months old? This is completely unacceptable service for the brand and the so called manager. What is the warranty for if you cant replace my phone less than 2 months old. I want a replacement or my money back from this brand. This will go viral.</p>
Good day Chyree,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Chyree,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Chyree,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Chyree,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
