NO CREDIT

On Friday 30.10.2015 I paid my Ackermans Account and wanted to purchase some items on credit, when I got to the front of the counter I was informed that I had no credit on my account. The clerk refused to give me a statement of my account and kept saying that they were too busy to assist me with that. I insisted on speaking to the manager a lady by the name of Kagiso who also told me that they were too busy and that I had according to the system no credit available. I told the manager (Kagiso) that I was entitled to a statement and that I had just made a payment on my account I provided her with the proof thereof yet they still made no effort to accommodate me in any way. I am very upset and wish to state that as soon as I am able to I will be settling whatever balance is outstanding on my account and I will be terminating the account as I will not be treated in such a ill manner. I know for sure that I can request a statement of my account at any time and the manager has a legal obligation to provide me with such. This was not the case and I will not be buying from Ackermans any time soon in the future. The service is appalling what a disgrace!