SS
SAYILESE S

1 reviews | Active since Jan 2015

23 Jan 2021, 12:45

No covid protocol follow and customers unattended

Poor customer service and covid procedure not being followed, no social distancing and consultants namely Khethiwe, Palesa and Malebo are chatting with one till operating and 2 tills unattended.

0
Replies (2)
Ackermans
Ackermans's reply25 Jan 2021, 09:13
Official
Good day Sayilese,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply01 Feb 2021, 15:33
Official
 Good day Sayilese, 
 We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service