NL
Nita L
1 reviews | Active since Oct 2017
05 Aug 2020, 15:05
NO COMPROMISING, JUST BULLIES
I am very disappointed in you. Every one else has realized that people are currently suffering and most of the people and businesses out there has adjusted there payment plans. Not you. Just received a stinking sms that I missed a payment. Never mind the fact that I have paid every month thus far or that I have paid more than 90% if the premium required. NO, your sms suggests I must make payment now since my payment date is due. SAD ACKERMANS. Will beg, borrow and steel the monies, pay you in full and proceed to close my account and not set foot in your store again.
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
05 Aug 2020, 16:03Good day Nita,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
Ackermans's reply05 Aug 2020, 16:03
Official
Good day Nita,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the relevant department.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
21 Aug 2020, 15:45Good day Nita,
Please accept our apology for the inconvenience caused by the SMSes you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Please accept our apology for the inconvenience caused by the SMSes you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Ackermans's reply21 Aug 2020, 15:45
Official
Good day Nita,
Please accept our apology for the inconvenience caused by the SMSes you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Please accept our apology for the inconvenience caused by the SMSes you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
