No club pathetic service
<p>I HAD a Ackermans account. I told them I DO NOT want to be in the club. I paid up my account end October. Then I received a account for R34. I maild them and said I closed my account. I never even received a booklet or discount. I send numerous emails saying that thy must take that of my name this was end November. I told them I am leaving SA. Again i received a account. Again I told them ( the only response was about a week ago, and they said i am not in the club. I NEVER WAS). </p> <p> </p> <p>The amount is R54 it might be a stupid amount. But i will not pay for something I did not ask for or even use. Not once did i get a voucher or cash back</p> <p> Weird cause at Donna Claire i received vouchers AND I AM NOT IN THERE CLUB. </p> <p> </p> <p>THIS IS PATHETIC SERVICE FROM ACKERMANS. and probably how thy make money. </p>
Good day Annelie,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Annelie,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Annelie,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Annelie,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
