no care for customers

Item: Ackermans
Rating: 1
Author: Seipati B

I have a serious problem with ackermans not wanting to reimburse its customers. I was ****** inside ackermans on the 21 August, there was a ******* at the store. Bongani the regional manager is giving me the running around instead of giving me feedback regarding my phone and cash that was taken at the shop. how does a shop so big as ackermans not have insurance to cover its customers.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

07 Sept 2020, 12:50

Good day Seipati,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation.
Kind regards, Ackermans Customer Service

Ackermans's reply07 Sept 2020, 12:50

Official

Ackermans's replyOfficial

08 Sept 2020, 11:45

Good day Seipati,

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service

Ackermans's reply08 Sept 2020, 11:45

Official