ZV
Zinia V
1 reviews | Active since Jun 2011
28 May 2018, 09:17
No call back or response
Tried to open a account at Ackermans Vryburg more than a week ago, and still no call back from head office regarding my account, if it have been approved or not. I even received an SMS the same day when trying to open account saying "you can expect a call from head office Ackermans regarding your account". So, were is my call???
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Replies (2)
Ackermans's replyOfficial
28 May 2018, 09:21Good day Zinia,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply28 May 2018, 09:21
Official
Good day Zinia,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you shortly to ensure your satisfaction.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
30 May 2018, 10:35Good day Zinia,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply30 May 2018, 10:35
Official
Good day Zinia,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Best regards,