TN
Tshegofatso N
1 reviews | Active since Feb 2010
15 Apr 2016, 10:44
No assistance from Call Centre Staff
I recently app**** for a Credit card at Ackermans. I got the message that \Mr Ntsime, proof of income for your Ackermans account was received. You can now activate your card in store and start shopping! Credit limit R7500.. W1 ***. Now I visited two branches assisted my Mapaseka and Thapelo. These poor ladies tried by all means to get a QPC number from the Call Centre but unfortunately they couldn't. I really applaud their relentless effort they took just to get a QPC so as to activate a card."
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Ackermans's replyOfficial
15 Apr 2016, 11:19Hello hektik,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply15 Apr 2016, 11:19
Official
Hello hektik,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service