EJ
Elizabeth J

1 reviews | Active since May 2016

08 Apr 2021, 15:58

Nkomo village Ackermans worst service ever

I lay-byd a jacket at Ackermans Nkomo village when I got there I was handed over the shred plastic had to ask for another plastic then to my surprise when I got home with the product it had a tag and looked like it just came out of the tumble dryer I think it was the supervisor who gave me the plastic she seemed disturbed by my asking of a plastic coz I paid n the cashier was Comfort Ngamole and some lady just have me the product

0
Replies (3)
Ackermans
Ackermans's reply08 Apr 2021, 16:32
Official
Good day Elizabeth,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
EJ
Elizabeth J's update08 Apr 2021, 16:50
Reviewer Update
Thank you to the area manager for the clarification and explaining to me about the terms of lay-by
Ackermans
Ackermans's reply14 Apr 2021, 13:24
Official
Good day Elizabeth, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service