NEVER RESPONDS

I received an sms saying that I qualify for a credit limit increase and to send my latest 3 months pay slips. So I did. I received another sms asking for my payslips a few days later. I sent another email stating that I already sent my payslips but that I would send them again. Which I did. I then got ANOTHER sms a few days later saying that I shouldn't forget to send my pay slips. I sent them an email and an online query asking if they got it as i already sent it in twice. No answer. I then sent ANOTHER email asking whats going on and STILL NOTHING. I guess this has been going on for a month where ackermans feels they dont need to respond to my emails. If they dont want my business I'll be happy to cancel my account if this is the service i'll be getting. Maybe complaining on hello peter will FINALLY get me a response??? The only emails they ever send me is when they send me my statement !!!