PT
Phindi T
1 reviews | Active since Feb 2019
04 Feb 2019, 15:13
Never forget your Ackermans card at the store its not safe at all.
Never forget ur store card at ackermans, the tellers are *******. On the first of jan 2019 09h00 i received a message that my card has purchased items of R1200, while i was sleeping. And the last time i used my card was wen i was paying it in december 2018 amount of R500. And i have been waiting for the ackermans team to assist me but they dont even bother to contact me. 22 days has passed since i reported my card... will pay it off and close this account since their customer service is poor.
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
04 Feb 2019, 15:23Good day Phindi,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply04 Feb 2019, 15:23
Official
Good day Phindi,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
06 Feb 2019, 15:42Good day Phindi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply06 Feb 2019, 15:42
Official
Good day Phindi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
