Never buying anything from Ackemans again!!

We bought a phone (Huawei Y5) at Ackermans The Glen Mall. on the 24th December 2019. It just switched off and wouldnt charge we booked it in for repairs in May 2020, We fetched the phone and a day later we had the same issues. We returned it to the store and received the below sms: Dear MNCUBE ANNA MAMIKIE your Huawei Y5 has been deemed out of warranty and has been quoted for R3500,60incl VAT. Payment to 3G Mobile,FNB,***,Ref No:RLR073115 serial:***.Quote Valid for 7 Days. Kindly contact the store for acceptance or rejection of the quotation. NOTE: Quote rejection fee is R302,63.

The phone is still under warranty to my knowledge because the 12 months have not yet passed! I have been trying to contact the store but the phone just rings.