LS
Licy S
1 reviews | Active since Oct 2020
23 Dec 2020, 12:48
Nasty customer service over and over
I am having yet another worse experience with a cashier at mamelodi denlyn by the name of Precious. She makes snide remarks to customers and has an overall bad attitude all the time i strongly suggest you take her for client/customer service training.
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
23 Dec 2020, 16:39Good day Licy,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply23 Dec 2020, 16:39
Official
Good day Licy,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
14 Jan 2021, 13:29Good day Licy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply14 Jan 2021, 13:29
Official
Good day Licy,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
LS
Licy S's updateReviewer Update
29 Apr 2021, 11:18No I was not helped neither was I contacted. Clearly management at the store does not take customer complaints into consideration.
LS
Licy S's update29 Apr 2021, 11:18
Reviewer Update
No I was not helped neither was I contacted. Clearly management at the store does not take customer complaints into consideration.