My card for what nonsense?????.....
I was at ackermans westgate mall today to refund a laybye. They told me that they needed the card that i used to pay for deposit. Why?????????? The guy who was overriding didnt even take his time to explain why they needed my card. I ddnt have it with me,and i wanted to know where does it state that if u do refund they need a card if purchased using it. Is ackermans making their own rules???? Is this how customers are treated????
Shame on you
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Ackermans's replyOfficial
10 Jun 2019, 08:21Good day Nkosi,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's reply10 Jun 2019, 08:21
Official
Good day Nkosi,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
11 Jun 2019, 16:00 Good day Nkosi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply11 Jun 2019, 16:00
Official
Good day Nkosi,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service