VT
Vincent T
1 reviews | Active since Jan 2022
11 Jan 2022, 15:57
Mr
Good afternoon please assist I brought a WiFi router at Westoneria Ackermans in Gauteng and i lost my wallet along with my slip but I have everything and now the route just went off it's not working so I went back because I brought it around November when I went back to ask for assistance they said without the slip the warranty is finished I asked them to check with the bar code on the router but they refuse to help me please advise or help on this matter
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Replies (2)
Ackermans's replyOfficial
12 Jan 2022, 11:39Good day Vincent,
Thank you for contacting us.
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply12 Jan 2022, 11:39
Official
Good day Vincent,
Thank you for contacting us.
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Thank you for contacting us.
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
14 Jan 2022, 09:36Good day Vincent,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply14 Jan 2022, 09:36
Official
Good day Vincent,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service