PZ
Penny Z

1 reviews | Active since Sept 2018

27 Sept 2018, 17:55

Money transfer service

Second time I am losing money from this money transfer service! Worst experience!! You cannot withdraw from any of the outlets written on the receipt including ABSA!! Went back to the branch they said nothing is wrong, they took me to an ABSA ATM and guess what, a massive ERROR!!! She still was not able to assist!! What was even more annoying was she called some help line and I still wasn't assisted!! I'm never setting foot there... I'm cancelling my kid's laybuy.

0
Replies (2)
Ackermans
Ackermans's reply28 Sept 2018, 08:26
Official

Good day Penny,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply02 Oct 2018, 10:53
Official

Good day Penny,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service