KD
Khulekani D
1 reviews | Active since Jul 2016
18 Jul 2016, 12:29
Money back
<p>My name is Khulekani Dladla id number ********** 243089. I'm sending this email concerning my account at Ackermans Eastgate shopping centre. My card number is ********** ********** 43. They overcharged me, I went to their shop and they said I must send the copy of ID, bank statement and proof of the slip from the shop, I did send but no one came back to me from 25 June until now. Please help me I need my money back. Cashier name is Nozipho 1. My cellphone number is ********** 726 / ********** 054. Thank you</p>
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Replies (2)
Ackermans's replyOfficial
18 Jul 2016, 13:25Good day Khulekani,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply18 Jul 2016, 13:25
Official
Good day Khulekani,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
20 Jul 2016, 10:07Good day Khulekani,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply20 Jul 2016, 10:07
Official
Good day Khulekani,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,