NM
Nontobeko M
1 reviews | Active since Jun 2020
12 Jul 2023, 08:20
MISSING ITEMS FROM ONLINE ORDER!!!!
I purchased clothes online on the 11th June, the clothes only arrived on the 29th June!!! Worse, there werw missing items!!!! Out of the 11 items I purchases, only 4 were delivered!!! No one seems to know where my clothes are, the consultants are giving me the runarounds, it's always the same response "We are waiting for the Logistics company to tell us what happened" I asked for a refund but no one is entertaining me. I DO NOT RECOMMEND!!!!!!!
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Ackermans's replyOfficial
12 Jul 2023, 15:51Hi Nontobeko,
We do apologize for you only receiving half your order.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
We do apologize for you only receiving half your order.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
Best regards,
Ackermans's reply12 Jul 2023, 15:51
Official
Hi Nontobeko,
We do apologize for you only receiving half your order.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
We do apologize for you only receiving half your order.
The matter has been escalated to the relevant department to have a look in to.
The Ackermans Team
Best regards,