MISSED PAYMENT SMS WHEN ACCOUNT HAS BEEN PAID

I am so sick and tired of Ackermans not being able to allocate payment made on to my account,

For the past 3-4 month I decide to pay my accounts via EFT but somehow my payments go missing or not allocated. I called numerous types for Ackermans staff to update their records after receiving sms’s stating payment due when payment has been made on the 25th of each month surely it does not take 7-10 days for a payment to reflect into my account.

My previous payment made in September is not even reflecting on the statement received in October how is this possible???

I emailed proof of payment and have followed up but to date have had no form of a response.I decided this month(October) to physically go to the store to make a payment and today I received a message "you missed the due date for payment on your account” how ridiculous is this???I urgently need this to be update accordingly.

They really are the worst ever, they call/sms you regarding outstanding payments which you already made but they don't update your details. Least they could do is reply to your emails so annoyed.

DO NOT HARASS ME WITH SMS’s WHEN I HAVE PAID MY ACCOUNT WELL IN ADVANCED!!!!