Misleading information and false information
I'm furious when my account was finalised I was given a credit limit of 5200 and o was asked do I accept the limit and I said yes.... I get My card today with a limit of 2800 ... This is bad service and false information I was expecting a credit limit of 5200 and according to your CPA I'm entitled to that credit limit because it was recorded that I agreed to R5200 I did not agree to R2800 please explain and I expect immediate response or I take This further
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
18 Jun 2019, 09:41Good day Angelina,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Best regards,
Ackermans's reply18 Jun 2019, 09:41
Official
Good day Angelina,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Best regards,
Ackermans's replyOfficial
18 Jun 2019, 09:42 Good day Angelina,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply18 Jun 2019, 09:42
Official
Good day Angelina,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
21 Jun 2019, 09:33Good day Angelina,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply21 Jun 2019, 09:33
Official
Good day Angelina,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,