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Pranisha M

1 reviews | Active since Aug 2020

12 Oct 2021, 11:14

Misleading and misrepresentation of Clothing Labels

Misleading Label - Extremely disappointed on the misinterpretation of clothing sold at the Gateway Cornubia Mall, Kwa-Zulu Natal. I purchased 2 plain white toughees golfer shirts for my son on Saturday, 9 October 2021 around 13:30pm. When I looked at the shirts price, it had two different pricing although it was exactly the same size, 35% cotton, 65% polyester and age 13yrs. The price difference was extremely vast. One was R29 and the other was R119. I would like this to be investigated. I am in the process of sending my complaint letter to the Consumer Goods and Services Ombudsman as this is extremely atrocious to rob the consumers with such a huge price difference. I have copies of my receipts and pictures of the shirts.

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Replies (1)
Ackermans
Ackermans's reply13 Oct 2021, 09:47
Official
Good day  Pranisha,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service