1 reviews | Active since Jan 2018
Manager at Ackermans treat customers with respect.
I'm so discouraged at the service of Verona at Ackermans N1 city. I was there on Saturday to exchange a few baby items that my daughter got for her birthday. On Saturday I sanitized my hands outside before I entered the store with my own sanitizer (bare in mine I've got psoriasis on my hands and the shop sanitizer burns my skin and makes my hands worst) I had my daughter on my one arms and bags on my other. I told the colored guy I just sanitized and he demanded I give my hand that was carrying my baby to santise. He then spurted the sanitizer all over my daughter. I left the store because I wasn't happy with how the sanitizing process what does and how Verona went on. I then went back the Sunday thinking things would be different. When I entered the store I went to offer to get sanitized because I didn't want an issue again and trust my luck to find Verona again there. And then saying to the staff as I pass them oh is that the girl of yesterday. The one of the sanitizer. I then approached her and said yes it is. She's embarrassing me talking about me and everyone entering the store is looking at her at how unprofessional she is talking to her staff about customers so loud while the customer is in store. I want Ackermans to contact me because this story goes on and I didn't feel to type any further because I'm still very disappointed. I didn't even feel to buy or exchange my daughters things I just asked for a gift card. P. S why was there only 1 manager in store. So if the one manager is acting like a witch with the customers who do you complain to? Ackermans you have officially lost a valued customer I will no longer support Ackermans at all. Thank God for Mrp Baby range so I have another place to buy my baby clothes now.
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
