LOST LAY BYE - ACKERMANS PAROW CENTRE

Attention Management!!!!!

I made a lay-bye on the 08/10/2018, I've been paying this lay-bye on a monthly basis with no problem.

So i go to the store to collect the lay bye and to my surprise the lay bye could not be found. I was told to wait 2 days for someone to get back to me as a lay bye stock take was in process.

Still after waiting, no one got back to me and still no lay bye! PLEASE TELL ME HOW IT IS ***N POSSIBLE FOR A LAY BYE TO GO MISSING IN A STORE ROOM BECAUSE EVEN THE MANAGER OF THIS STORE COULD NOT EXPLAIN THIS???

I had to contact the store myself just to find that I could only get a refund and a discount on the items that I will take in place of the ones lost!

I am utterly disappointed/DISGUSTED by this as this was a method of saving time and not going to the shops during this busy period... I will make sure no one makes lay-bye at parow centre again..i will also take this to social media so that people can be aware of how stupid and in competent the staff are at the parow branch.

Furthermore i will be taking my business elsewhere.

I will keep you updated with the social media posts, as this is totally unacceptable!

****ed off Client.