LL
LEBOGANG L
1 reviews | Active since Aug 2016
18 Aug 2016, 13:13
Lost cell at ackermans
<p>Forgot my cellphone on the counter my I payed for my purchase, When I got the car I immediately went back to the store it was already closed when I asked over the window they told me its not there. I went back to the car and borrowed a phone to contact it after two calls it was off. I contacted the store to find out they even told me they don't have camera's to help me. On the 05/08/2016 I contacted call centre till today no respond I have to contact them and get different consultant with different feedback.</p>
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Replies (2)
Ackermans's replyOfficial
19 Aug 2016, 06:14Good day Lebogang,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply19 Aug 2016, 06:14
Official
Good day Lebogang,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
23 Aug 2016, 06:28Good day Lebogang,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply23 Aug 2016, 06:28
Official
Good day Lebogang,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,