1 reviews | Active since Oct 2016

06 Jun 2021, 09:48

Long que waiting time

In a queue at Ackermans been waiting for 10 minutes not moving the person giving authorization takes 5 minutes to get to the till. It's first week of the month maximum till utilization should be in place clearly its not applicable at Ekhaya shopping centre

0
Replies (2)
Ackermans
Ackermans's reply07 Jun 2021, 09:43
Official
Good day Mbalenhle,
 We sincerely apologise for the service failure you have experienced. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply08 Jun 2021, 14:50
Official
Good day Mbalenhle,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 

Best regards,