QK
Quentin K

1 reviews | Active since Apr 2018

01 Apr 2018, 18:40

Line cutting with no response from employees

This complaint is for ackermans Vaalmall. Sunday 1st of April 14:45 there was a woman and wat i think was her daughter cut in front of a lang line. The older gentleman that was next in line told het she cannot just cut in line and she rep**** “what are you going to do about it “. As the line went on I ended up at the same till and confronted the cashier about the situation and her reply on this was “ so what” This is unwanted in all stores and the employees is supposed to sort it out

0
Replies (2)
Ackermans
Ackermans's reply03 Apr 2018, 11:02
Official

Good day Quentin,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply06 Apr 2018, 11:21
Official

Good day Quentin,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service