LIMITS INCREASED WITHOUT MY KNOWLEDGE

Item: Ackermans
Rating: 1
Author: Mbali V

I have an clothing account with Ackermans and no matter how much i pay the payment amount does not reduce. so i checked my statement they keep increasing my limit every month it seem as in November my main limit was aboy+- R7900 and in December and now January it has increased to R8333. Please stop this is illigal as i have to give my consent for you to increase my limit you cant just do as you please this is unacceptable.

Helpful (0)

Replies (3)

Ackermans's replyOfficial

15 Jan 2021, 15:56

Good day Mbali,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you soon to ensure your satisfaction.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply15 Jan 2021, 15:56

Official

Best regards,

Mbali V's updateReviewer Update

15 Jan 2021, 16:16

Thank you my number is ***

Mbali V's update15 Jan 2021, 16:16

Reviewer Update

Thank you my number is ***

Ackermans's replyOfficial

25 Jan 2021, 16:02

Good day Mbali, We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply25 Jan 2021, 16:02

Official

Best regards,

LIMITS INCREASED WITHOUT MY KNOWLEDGE

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