1 reviews | Active since Nov 2009
LIES and no response!!
<p>I saw a jacket online and emailed customer care via contact us with the item code and sizes etc, i received no response. i did this like 3 more times and eventaully got an email asking which stores i would prefer, i initially named a few, but then i said any store in Cape Town would do, only to receive a reply that no where can this jacket be found yet it is still on the webiste!!!!!!!!!!!! i emailed to say its unacceptable and i am still waiting for a response</p>
Good day Awaatief,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Awaatief,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Awaatief,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
We will correspond with you via email with regards to your stock request.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Awaatief,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
We will correspond with you via email with regards to your stock request.
Kind regards,
Ackermans Customer Service
Best regards,
Thank you Shanice for sourcing the jackets for me :)
Thank you Shanice for sourcing the jackets for me :)