aD
aletta D
1 reviews | Active since Mar 2013
15 Jun 2021, 15:50
*****
Previously I posted a complaint about Ackermans harassing my mom about the payments for her account. She made arrangements to pay R300pm and have not once skipped or made a late payment. Ackermans responded to my complaint they apologized and said that it will not happen again. Well guess what it's all been lies. This is the message you receive from them even if you make a payment every month. I honestly wish I could settle the account just to get rid of them. Urgent: Do not ignore! Ur Credit Record is at Risk. R856 is due on ur Ackermans Account. Pay instore today to prevent further action! ***
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aletta D's updateReviewer Update
17 Jun 2021, 08:56Still no response from Ackermans and yet my mom still receive these type of messages. U have ignored requests to pay Ur arrears on Ur Ackermans acc, failure to pay R856 will result in escalation! Pay in store 2day or PH ***.
aD
aletta D's update17 Jun 2021, 08:56
Reviewer Update
Still no response from Ackermans and yet my mom still receive these type of messages. U have ignored requests to pay Ur arrears on Ur Ackermans acc, failure to pay R856 will result in escalation! Pay in store 2day or PH ***.
Ackermans's replyOfficial
17 Jun 2021, 09:52Good day Aletta,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
Ackermans's reply17 Jun 2021, 09:52
Official
Good day Aletta,
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
18 Jun 2021, 15:28 Good day Aletta,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply18 Jun 2021, 15:28
Official
Good day Aletta,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service