LT
Lucia T
1 reviews | Active since Aug 2020
24 Sept 2020, 11:52
Laybye could not be cancelled
I made a laybye at ackermans a mount ago and went today to cancel the laybye because I saw other clothes I liked so I could purchase them instead I was told that I cant cancel the laybye at any store I have to go to the I did the laybye at so they could cancel . On the website they say I can cancel at any store but then the people working at the store didnt assist
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Replies (2)
Ackermans's replyOfficial
25 Sept 2020, 08:56Good day Lucia,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply25 Sept 2020, 08:56
Official
Good day Lucia,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
28 Sept 2020, 16:14Good day Lucia,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply28 Sept 2020, 16:14
Official
Good day Lucia,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service