1 reviews | Active since Apr 2012
Lay Bye of clothing
<p>On the 22/02/2017 i visited Ackermans-Wonderpark,I was doing my shopping as I finish,I went to the cahsier to do lay-bye,The cashier was not help full,She told Me that She doesnt have plastic for lay-bye they didnt order & I ask what must i do She said She doesnt know & after taht She just walked away without saying where She is going,When She comes back ,She was having a grey ackermans plastic & start processing My lay-bye,As She was busy She said the shoes doesnt have price & I explained to Her that I checked the price on the other shoes there is nothing,Her response was I was supposed to ask the person who is working at that department cause the shoes doesnt have the SKO Number...She cant even scan the shoes .How must I know,If She explain to Me I coulnd understand.....I didnt get joy yesterday ,I felt like I can live the clothes but at the end its Me who wants the clothes plus I spend time to look for those items......I was really upset ,As I felt like Iam bothering her..Its not My fault that they dont have stock of plastic </p>
Good day Audrey,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Audrey,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Audrey,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Audrey,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
