<p>I was at Ackermans Canal Walk on the 03/04 July 2017, to make a Lay buy for my daughters, i got there roughly about 9:30 spent more than an hour in the store as we picked out all the clothes for them. We came to the cashier to pay the deposit to set aside the items only to be told they do not do lay buys as they plan on moving stores. Obviously i was Very ****ed off as there was NO signature up advising customers of this.</p> <p>So i contacted Ackermans Head Office and they were also surprised at this. However I have still not received ANY feedback from both the STORE or HEAD OFFICE. I have given them ample time to provide me with feedback and not a peep from either of them. Very professional in handling your customer complaints thanks guys </p>
Good day Zahier,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Zahier,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Zahier,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Zahier,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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