MM
Morwesi M
1 reviews | Active since Jun 2020
26 May 2021, 12:24
Know your target market!!!
Why do we even support this company because they don't even know their target market????? I am heavily pregnant and I had to stand in 2 long queue in Ackermans Rustenburg Mall, not to mention how rude the staff is!
Helpful (0)
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Replies (2)
Ackermans's replyOfficial
26 May 2021, 14:14Good day Morwesi,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply26 May 2021, 14:14
Official
Good day Morwesi,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
MM
Morwesi M's updateReviewer Update
26 May 2021, 16:00Thank you for your response and the call. It shows that you care, just your staff needs to be trained. I love Ackermans and I visit Rustenburg Mall every week. I thought I was not going to set my foot again at Ackermans but I will definitely go. Looking forward to my next visit and I hope to get better service.
MM
Morwesi M's update26 May 2021, 16:00
Reviewer Update
Thank you for your response and the call. It shows that you care, just your staff needs to be trained. I love Ackermans and I visit Rustenburg Mall every week. I thought I was not going to set my foot again at Ackermans but I will definitely go. Looking forward to my next visit and I hope to get better service.