1 reviews | Active since Dec 2015
JULIA IS THE WORST CASHIER IN THE WORLD
I am beyond disgusted with the service I got at one of the shops I love dearly, I went to Ackerman’s on Saturday 29/09/2018 and the service I received from Julia was nothing but a favor she didn’t want us in that shop you could swear she knows me personally her attitude stinks and she treats people like garbage. I am a SALES MANAGER which means I manage and run customer service in my job. Firstly I noticed her attitude as soon as she said next to me, she said it in the kind of way that she didn’t care whether I could hear her or not, when we got to the till she was with one of her male colleagues who greeted us so nicely and left us with this AWFUL JUILIA she didn’t greet us we had to greet her, I told I would like to buy some stuff and lay bye other stuff cause I was initially there just to buy a white t-shirt but loved your clothes so much that I bought other stuff I decided to put on lay bye, she looked at me as if I was nothing as if I was there to ask her for food, before asking me where is my ID I told her I left my ID in the car and she just looked at me until I asked her does she need my ID or my ID number than she just said go ahead…. Ackerman’s you guys are my favorite shop but Eyethu mall in Orange Farm Ackerman’s is not for everyone its for people who don’t understand customer rights that Julia doesn’t deserve to be anywhere near customers how do I even go back to get the clothes I layby all I know is I don’t ever want to deal with Julia again she needs training from home before she can even work with people, she lacks respect and she is the worst thing to ever happen to Ackerman’s
Good day Victoria,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Victoria,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Victoria,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Victoria,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
