NT
Nonkululeko T

1 reviews | Active since May 2015

08 May 2015, 15:37

Judgemental and Poor serviice

I went to the store to buy T -shirts for my daughter , luckly when I got in I saw a brown leather jacket that I could not buy last month due to there was no size for my daughter , I decided to lay bye the leather together with 2 T-shirts , a floral shirt and another pink Tshirt . I was then assisted by Bulani Mosidi she had no name tag on proof that she is hiding something , she asked me if am I going to lay -bye few items and I thought to myself that she was just joking maybe she needed me to add more clothes but no she then said the clothes that I'm going to lay bye don't have a weight , I told her how does she know when I will take out the lay bye , she then asked me when am I taking out the lay bye , I got rude and told her that its going to depend when I will have the money because a lay bye its for 3 months , she asked for my I-D , I gave it to her and while she was busy processing the lay bye she got rude and I decided to take my I-D back and left the clothes behind. I don't know maybe she needed to up her sales for an extra commission or maybe Ackermans has a new conditions on how many items you must lay -bye ?????

0
Replies (1)
Ackermans
Ackermans's reply11 May 2015, 10:53
Official
Hello nkuli4tumi,

We appreciate the time taken to notify us of your dissatisfaction.

We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.

Kind regards,
Ackermans Customer Service