GC
George C

1 reviews | Active since Mar 2018

10 Mar 2018, 11:19

Its Policy Foreigners not allowed?

Hi i walked into your branch in stellenbosch...i was told your policy is you do not give acc to foreigners because they can runaway. I thought the idea of home affairs giving foreigners a resident status was to enable them as humans to also have access to needs; i have a car on a plan, a TFG acc, i am permanently employed i have a good credit score and in 2018 you tell your sales people "our policy is we do not give acc to foreigners" its sad you use foreigner as a risk term?

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Replies (2)
Ackermans
Ackermans's reply12 Mar 2018, 08:49
Official

Good day George,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply19 Mar 2018, 11:16
Official

Good day George,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,