Issue resolved

After I had a disturbing experience with one of the Ackermans stores,

A kind gentlemen named Maurice, who I believe is one of the store managers at Ackermans, called me immediately after I wrote my review on hello Peter. He apologized first, which I appreciated, and then he called the Delft Ackermans and spoke with the store manager of Ackerman's Delft and a resolution was reached. I appreciate his assistance and how he resolved the problem. Not to mention Mr Mohammed, who called again to ensure that the problem had been resolved. I appreciate how you both handled the situation.

A job well done!