kT
katlego T
1 reviews | Active since Dec 2012
14 Jun 2019, 16:53
Is this the way you treat you customers for trying to pay
I’ve just got off a phone with a very rude assistant.I made payments arrangements with Ackermans for I couldn’t pay the required outstanding credit as I was retrenched from work . And the lady I spoke to was shouting at me because I didn’t make the payment on the arranged date and she even hung up on me.
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
18 Jun 2019, 09:25Good day Katlego,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Ackermans's reply18 Jun 2019, 09:25
Official
Good day Katlego,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
18 Jun 2019, 09:26Good day Katlego,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Ackermans's reply18 Jun 2019, 09:26
Official
Good day Katlego,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
18 Jun 2019, 16:41 Good day Katlego,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply18 Jun 2019, 16:41
Official
Good day Katlego,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service