BN
Busisiwe N
1 reviews | Active since Apr 2015
05 Oct 2015, 07:49
is the card yours?
on Sunday 04/10/2015 I went to Ackermans in Lambton, the cashier had a nerve to ask me if the card I was holding is mine, when I asked her what kind of a question is that she told me it is a security check, excuse me what kind of a stupid security check is that, do you thing a ********* is going to tell you no it is not my card, as far as I know the card has a signature at the back which the cashier has got to check if it matches the signature of when I sign the slip, if in doubt still ask for some sort of identification, when I explained all this to her she then got rude and irate and accused me of having a problem, when in actual fact she does not know half of what customer service means.
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Replies (1)Ackermans's replyOfficial
05 Oct 2015, 09:14Hello Khobusi,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply05 Oct 2015, 09:14
Official
Hello Khobusi,
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We have escalated your query to a Divisional Sales Manager who will be in touch with you shortly.
Kind regards,
Ackermans Customer Service
