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Thabile S
1 reviews | Active since Jan 2023
07 Mar 2023, 16:07
Invalid vouchers
Ackermans is such a ****, they were running a competition last year Nov 2022 of which i won a R500 shoprite/checkers voucher and when i went to the store to redeem it I was told that it was not valid i called Ackermans several times sent numerous emails about the issue but to date i still haven't got any assistance and to my surprise when i check on their Facebook page it is flooding with the vouchers complaints
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Replies (5)0
Replies (5)
Ackermans's replyOfficial
08 Mar 2023, 07:08Dear Thabile,
We're sorry that you have not been able to redeem your prize. We're more than happy to assist with a new voucher. Kindly reply with the number you used to enter the competition and we will be in touch.
The Ackermans Team
We're sorry that you have not been able to redeem your prize. We're more than happy to assist with a new voucher. Kindly reply with the number you used to enter the competition and we will be in touch.
The Ackermans Team
Ackermans's reply08 Mar 2023, 07:08
Official
Dear Thabile,
We're sorry that you have not been able to redeem your prize. We're more than happy to assist with a new voucher. Kindly reply with the number you used to enter the competition and we will be in touch.
The Ackermans Team
We're sorry that you have not been able to redeem your prize. We're more than happy to assist with a new voucher. Kindly reply with the number you used to enter the competition and we will be in touch.
The Ackermans Team
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Thabile S's updateReviewer Update
09 Mar 2023, 11:23Thabile Shange
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Voucher number:***Date voucher was received: 16 November 2022Cellphone number the voucher was sent to:*** Reason why the voucher failed:Period error Which Shoprite did you try to redeem the voucher at: Checkers Westgate mall
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Voucher number:***Date voucher was received: 16 November 2022Cellphone number the voucher was sent to:*** Reason why the voucher failed:Period error Which Shoprite did you try to redeem the voucher at: Checkers Westgate mall
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Thabile S's update09 Mar 2023, 11:23
Reviewer Update
Thabile Shange
***
Voucher number:***Date voucher was received: 16 November 2022Cellphone number the voucher was sent to:*** Reason why the voucher failed:Period error Which Shoprite did you try to redeem the voucher at: Checkers Westgate mall
***
Voucher number:***Date voucher was received: 16 November 2022Cellphone number the voucher was sent to:*** Reason why the voucher failed:Period error Which Shoprite did you try to redeem the voucher at: Checkers Westgate mall
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Thabile S's updateReviewer Update
09 Mar 2023, 18:14I wonder how long will it take cause I have been doing this drill since January to date with no joy hope now we getting somewhere
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Thabile S's update09 Mar 2023, 18:14
Reviewer Update
I wonder how long will it take cause I have been doing this drill since January to date with no joy hope now we getting somewhere
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Thabile S's updateReviewer Update
16 Mar 2023, 09:31image.png 0 BytesI'm so amazed that Arkermans has the audacity to send me an email that they escalated the voucher matter and I'll be assisted within 72 hrs there after theysend another email that the case is closed how do you close a case without a resolution
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Thabile S's update16 Mar 2023, 09:31
Reviewer Update
image.png 0 BytesI'm so amazed that Arkermans has the audacity to send me an email that they escalated the voucher matter and I'll be assisted within 72 hrs there after theysend another email that the case is closed how do you close a case without a resolution
Ackermans's replyOfficial
17 Mar 2023, 14:33Hi Thabile,
Thank you for taking my call. We are working on resolving your query with urgency. We will be in touch with a resolution.
Regards,
Thank you for taking my call. We are working on resolving your query with urgency. We will be in touch with a resolution.
Regards,
Ackermans's reply17 Mar 2023, 14:33
Official
Hi Thabile,
Thank you for taking my call. We are working on resolving your query with urgency. We will be in touch with a resolution.
Regards,
Thank you for taking my call. We are working on resolving your query with urgency. We will be in touch with a resolution.
Regards,